A-L-K Wine & Liquors in Hamden, CT Open now

Reviews about A-L-K Wine & Liquors

• ★ ★ ☆ ☆ ☆

  May 09, 2019, by Jazex
  Came in here around 9pm to get some beer. When I walked in, the store workers were having a lively conversation with a customer. I went for my favorite beer, checked the "made on" date, and saw that it was too old to taste decently (it's also $2 more expensive than I can get elsewhere). I saw my second favorite (they don't have a huge craft beer selection, but they do have some really good ones), checked the date on that, picked it up and walked up the cashier expecting to get as friendly a greeting as the other guy who was in before me (who had since left). Instead, I saw them watching the TV monitors intently.. you know, the ones with the split screen that show the store from every angle. I was the only one in the store at that time, so I have to assume they were watching me. I put my beer on the counter and was met with stone cold faces. It was actually uncomfortable, and it wasn't the first time. I've had some really great customer service from here in the past and they have later hours than other package stores in the area, but unfortunately the bad experiences stick out the most, and the last several times I've gone that's what I've gotten. I don't steal, and I'm not just an ATM transaction. If you're going to hawk-eye people, at least try to be discrete about it. 3 stars for selection, -1 star for customer service.